Returns Policy

Manduka is committed to providing the highest level of customer care. We gladly accept unworn, unwashed, unused (except yoga mats) or unaltered merchandise in resalable condition (tags attached) for a refund within 30 days of receipt. Please note that the shipping cost on the outbound shipment is not refundable.

Purchases made anywhere other than Manduka.com.au are not eligible for our return policy.

If you have any questions, please feel free to email info@manduka.com.au or call 1300 552 000.

    Using a traceable shipping method, please return to the following address:

    Manduka Australia
    Attn: Returns Department
    1-2, 28 Albany Street Crows Nest NSW, 2065

    Please note all items are subject to inspection. The cost of shipping is non-refundable, and if return is not in resalable condition, the package may be returned to you if the guidelines above are not followed. 

    RETURN POLICY DETAILS

    Yoga Mat Returns

    All yoga mats have a 30-day satisfaction guarantee. Returns must be free from damage and dirt/marks.

    If you have a faulty item please contact us at info@manduka.com.au and include a photo of the defect, and we will provide a pre-paid shipping label. Our return policy does not cover damage caused by sun exposure (natural rubber mats), improper use, or accidents.

    Props Returns

    The following returns are not accepted:

    • Over 30 days since you received your order.
    • Item has been used, altered, cleaned, or damaged.
    • Bolsters folded over or returned without polybag.
    • Item is not in resalable condition.

    Apparel Returns

    The following returns are not accepted:

    • Over 30 days since you received your order.
    • Item has been altered, washed, or damaged.
    • Tags or packaging have been removed.

    Bundle Returns

    At this time we are unable to accept partial returns on bundles. If you have a faulty item please contact us at info@manduka.com.au

    Unauthorized Resellers

    Please keep in mind all warranties and lifetime guarantees are voided if any products are purchased from unauthorized resellers. We are also unable to provide warranties for any items purchased through Ebay.

    FINAL SALE Items

    FINAL SALE POLICY: Items denoted as Final Sale are not eligible for exchange, credit or refunds. Price adjustments will not be provided to previous orders.

    Not sure if your item is “FINAL SALE” please check the printed invoice that came with your shipment or contact our customer care team.